BDSwiss Customer Support Service
We were pretty surprised to learn how this broker offers an extraordinary customer support to all interested South African traders. Our BDSwiss broker review showed us how traders in South Africa can reach this broker via email [email protected], live chat, web form and phone for several countries.
Phone is available for 16 countries, across the world. Also, BDSwiss prepared an excellent and detailed web form application. South Africans are required to submit their name, email address, phone, choose a question from listed ones and type a message. Questions can concern about how to deposit, my account, how to register, tech issues and complaints if any.
We tried live chat and lady was responsive and joined chat quickly. She provided us with needed answers regarding our questions and we we find this to be very useful. Also, BDSwiss broker review revealed how their support service is available 24/7.
It is however, important to note how this broker prepared absolutely fantastic Education to all interested South African traders. Under Education tab on the platform, South Africans can search for courses on different trading topics:
- Four Assets
- Trading in General
- Technical Analysis
- Fundamental Analysis
- Psychological Analysis
- Strategy Development
Also, traders can get more details about how to trade under Traders’ Handbook, Journal and live webinars. FAQ is also available on BDSwiss platform where traders in South Africa can expand their trading knowledge by looking for info regarding payments, how to register and what features to use in the trading process.
Under Binary – more information, a selection of edu materials is on traders’ disposal such as How to Trade and detailed info regarding trading hours and Asset list.
As addition, we want to emphasize how platform is multilingual and available on following languages: English, German, Spanish, Italian, French, Danish, Norwegian, Korean, Norwegian and Polish.
BDSwiss Banking Info
This broker pays a great attention into ensuring their platform with high safety standards for South African traders with option to have a successful trading journey. They use SSL encryption technology, which actually encrypts traders’ data (personal and financial).
In this last part of BDSwiss broker review, we will provide with a list of available deposit methods. South African traders can invest in binary options via Maestro card, wire transfer and e wallets (Sofort, PaySafe card, Ukash and GiroPay).
Our BDSwiss broker review provided us with info how there are no maximum deposit or withdrawal limits and also, there is no minimum withdrawal. For withdrawals less than $100, fee of $25 will be charged.
Before making any payments, traders are requested to provide BDSwiss with proof of residence and copy of ID card to confirm identity. Both depositing and simple and straightforward, which is valuable info for both pro traders and beginners.
To get their funds, traders need to submit a withdrawal request which will soon be processed by BDSwiss broker, where funds will be on traders’ account between 2-7 business days.